gloria salazar
Good place for a family of small children, there is no waves on the small beach for the kids to play, the food is very basic in the buffet option. The other restaurants you have to wake up before 7am to go to the concierge to make the reservation for the same day for dinner. So pretty much if you want to have nice meals you have to wake up everyday that early to make the dinner reservation for same day. Not the best option in my opinion.The customer service was great, employees were very polite, expect to have change for tips, not that is require but they do a great job serving you.I’ll recommend this hotel for families of small children. Special kudos to Sandra, Efrain great customer service!!!Something I didn’t like is that they required to make a copy of your passport, when I told them I didn’t like that they said it was a requirement. If they want to verify your identity just look se it and verify not a need to make a copy and keep it.
a month ago