BlueBay Grand Esmeralda Deluxe Transportation

Carretera Chetumal, Puerto Juarez Km. 300, 77710 Playa del Carmen, Q.R., Mexico

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Quick information

Opening Hours
Schedules have not been defined
Phone number
Phone number: +52 984 877 4500
Website: Click here to go to their website
Map Location
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About our transportation

Welcome to Mayan Heaven, The Cancun Luxury Airport Transportation provider. We are a company that provides luxury transportation to BlueBay Grand Esmeralda in Cancun and Riviera Maya, we take care of each of our customers from the first contact, when we provide private, safe and reliable Deluxe Transportation from the Cancun Airport to BlueBay Grand Esmeralda and all the Riviera Maya keeping in touch with you.

We understand that your trip is very important for you, for this reason we have all the hotels in our system using Google Tools and we track your flight to make sure that we will be waiting for you on time on your arrival or to schedule your Cancun deluxe Transportation from your hotel or condo to be on time on the airport.

We are a Reliable Transportation Company that uses the technology to provide and excellent service.

When you book your deluxe transportation from Cancun Airport to BlueBay Grand Esmeralda the travel time is around 00:30 hours and when you book your deluxe transportation from BlueBay Grand Esmeralda to Cancun Airport the pick up is scheduled 03:00 hours before, because we considerate 2 hours for documentation at the Airport

Luxury Private transportation Rates

Rates includes taxes and are for private transfers

Deluxe transportation Unidad1
Deluxe vehicle
Persons One Way Round Trip
1 - 3 $105.00 $195.00
4 - 6 $105.00 $195.00
Escalade transportation Unidad1
Escalade vehicle
Persons One Way Round Trip
1 - 3 $150.00 $290.00
4 - 6 $150.00 $290.00
Round Trip
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Last destination Reviews

What people think about this

These reviews are based on what people think about BlueBay Grand Esmeralda, they are not based on the private transportation service

Total reviews: 6,993 Rating: 4.1
Sydney Haynes
I did not stay here, This is referring to the customer service aspect** My husband Ryan wrote a review of how we are being toyed around regarding our refund for our wedding that was supposed to take place in April 2020. The Canadian government closed the borders within 2 days of paying. We were also told at that time that we had a small window to cancel the wedding otherwise the money would be lost. We begged for our money back. They said no for a long time. After point out some imperative information in our contract, we were promised our money back $8835 not including our $500 deposit. We agreed to that in November 2021. It is not April 2022. This is over 2 years since we initially paid! When my husband wrote his review, someone said they would look into it. That was a few weeks ago now and he has still not heard anything. I am looking for opinions of others. Do we need to get the authorities involved? Can anyone provide me with the direct contact for senior management with Blue Bay Grand Esmeralda? I am sick of dealing with the resort as they have made it extremely difficult to get any answers and made it clear that we are the lowest priority. I have a friend that does reviews of hotels on YouTube, should I also get them involved to go to the resort directly?
2 months ago
Anastasiya Marchenko
Overall, it was a good stay. The staff was always nice and helpful, though they pressed hard on the presentation that was like a timeshare. The beach during this time of year (May) was completely filled with seaweed and we didn’t swim once in the ocean. The food was decent and mostly the same for breakfast and lunch. The resort was older and definitely smelled outside from the grass low lands around the complex. The shows were good but the black and white club had almost no ventilation so it was very crammed and clammy. The rooms were comfortable but outdated and the glass in the bathroom was pretty stained from the sea air. It looked like some places were getting a remodel but it felt like it was more of a band-aid than anything else. So it was a good stay but I wouldn’t recommend the resort unfortunately.
a month ago
trevor maraj
Almost everyone tries very hard. Members do pay a little extra but get treated Extra well Special thank you to Erin and Nancy concierge help you check in and really care to answer questions and get details important to you as best they can Also suuuuper wonderful Joel and Andres BEYOND helpful at the bar. Even forgot my money to tip and they treat you amazing regardless. Watched them being extremely helpful to EVERYONE The people make you feel like welcome guests in your home. (Suggestion to management when places are out of circle one special dinners maybe have an alternative as it is stressful on staff when customers express dissatisfaction. Just gives them something to help keep excellent treatment). Obviously no experience is perfect but this is a great value in our opinion
4 months ago
Jessica Turner
My stay at Blue Bay Grand Esmeralda was nothing short of fantastic. I visited in Nov 2020 during the pandemic, they ensured to keep the place sanitized and safe. The service I received was really great. I really enjoyed the food, it was some of the best resort food I’ve ever experienced. The beach was also very nice, I spent a lot of time relaxing on a beach chair with a book in hand. One of my favourite parts of this resort was the bar by the beach which uses swings for seats. So cute! If you’re looking for a quick getaway and the prices look right, don’t miss out on booking this place. I definitely would recommend!
8 months ago
Winona Faith
This was our first time going to an all inclusive resort and I must say, it has been such a great experience! Not only were the staff welcoming and accomodating, the food was on point and our room service was A1! When you first check in watch out for a Lady named Florida, she will try to convince you to meet agents to invest in their facility; when all you want to do is relax and enjoy as much time as you can outside so not to be stuck in an office signing paperwork. Other than that; Excellent resort!!!
2 months ago
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