Transportation from/to Secrets Aura Cozumel

Carr. Costera Sur Km 12.9, 77600 San Miguel de Cozumel, Q.R., Mexico

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Quick information

Opening Hours
Schedules have not been defined
Phone number
Phone number: +52 998 287 5900
Website
Website: Click here to go to their website
Map Location
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About our transportation

Welcome to Mayan Heaven, The Cancun Airport Transportation provider. We are a company that provides transportation to Secrets Aura Cozumel in Cancun and Riviera Maya, we take care of each of our customers from the first contact, when we provide private, safe and reliable Transportation from the Cancun Airport to Secrets Aura Cozumel and all the Riviera Maya keeping in touch with you.

We understand that your trip is very important for you, for this reason we have all the hotels in our system using Google Tools and we track your flight to make sure that we will be waiting for you on time on your arrival or to schedule your Cancun Transportation from your hotel or condo to be on time on the airport.

We are a Reliable Transportation Company that uses the technology to provide and excellent service.

When you book your transportation from Cancun Airport to Secrets Aura Cozumel the travel time is around 03:00 hours and when you book your transportation from Secrets Aura Cozumel to Cancun Airport the pick up is scheduled 05:30 hours before, because we considerate 2 hours for documentation at the Airport

Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportation Unidad1
Regular vehicle
Persons One Way Round Trip
1 - 3 $105.00 $195.00
4 - 7 $105.00 $195.00
8 - 10 N/A N/A
11 - 15 N/A N/A
Round Trip
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Last destination Reviews

What people think about this

These reviews are based on what people think about Secrets Aura Cozumel, they are not based on the private transportation service

Total reviews: 2,181 Rating: 4.1
Dalton Allen
On day 2 of my 6 day trip. Room 4231 This is my 5th time staying at a Secrets brand resort, but first time at the Secrets Aura Cozumel. I have been to Mexico 10 times now at a variety of resorts, but overall Secrets have been my favorite closely followed by Excellence resorts. With that being said here is the Bad and Good @ Secrets Aura The bad: -As a lot of the other reviews stated the rooms are very dated and could use a good upgrade. -Mold in the shower. -Large amount of dust in the AC -Rust on things through room and bathroom -Wall sockets are dangerous and very lose -Cosmetic mirror doesn't work -Hot water from shower cuts in and out The Good: -Great service, absolutely no complaints so far about Service. -Everyone is friendly and go out of their way to make you happy. -The beach is amazing here. If you are a beach person you will not be disappointed. -The resort grounds are very luscious with plant life and well maintained -The rooms are spacious -Very comfortable beds -The toiletries provided seem great quality and smell good (soap, shampoo, toilet paper etc) Overall it is a decent resort however the quality of the room is very disappointing compared to other Secret Resorts, and especially for the price paid to stay here. The current state of the room is something I would expect from a 2 star hotel. If the rooms were improved and updated this would truly deserve 5 stars however with the current state of my room I would hesitate to recommend this Secrets resort to others.
in the last week
Erika Zamonsett
DO NOT STAY HERE! Worst experience ever, not a 5 star resort at all. The rooms are not modern at all they look very old, we upgraded to a swim up junior suite because we wanted to be in the pool and we didn't get to get in that pool at all because it was soooo dirty ! We let them know and they did nothing about it at all. The rooms are bad, the restroom wouldn't flush and there was no hot water to shower, and there shower head comes out with so much pressure it hurts your body, I was not looking forward to showering at all. There was a lot of insects in my room, ants and they ended up biting my husband that's how we discover them, also found a spider and lizard and let the front desk know about it and they said that was normal... I came from staying at Moon Palace Cancun in Riviera Maya and it was completely different way better than here, next time I will stay at Cozumel Palace that is sister hotels with Moon Palace because it was way better than here. Also its an all inclusive hotel and they had no snacks at all they would tell me was only room service but I was at the beach? Payed $500 a night and for what they offer not worth it at all! The outside of the hotel/beach is the only pretty thing from this resort. I asked them if they could refund me for the upgrade since we weren't able to get in because it was dirty and they said no.. they could have told me when I asked for the upgrade that the pools were dirty and not working... DO NO RECOMMEND AT ALL! Also the rooms do not have an extra lock, so room service to clean in the morning woke us up by opening the door completely and we got scared! I know there's a sign to no get disturbed but I didn't know we were going to sleep in.. and they open the door at 9am...
a month ago
Michael Hainer
Good Quality, Clean and exceptionally friendly staff genuinely making their best efforts. And the location on Cozumel provides a superior vacation with easy access to the many benefits of this island of friendly people. Nice selection of dining areas, meals, and beverages. These people have just gone through exceptionally challenging times and emerged with a real zeal to provide a wonderful vacation coupled with great effort for the safety of their guests. We will be back!
8 months ago
Nola Davis
We honeymooned here! Me and the hubs loved it! The staff is incredible, the spa was amazing, booked a couple of adventures through them that were wonderful. The resort is on a great beach, the food was excellent minus a couple of dishes. The room was a little dated. The vibe and feel was laid back and the entire island was friendly and safe. Loved it and going back very soon.
a year ago
Destinee Metz
Loved coming here! My husband and i came here for our honeymoon and we had so much fun. The atmosphere was great, the staff was extremely helpful and nice. The food was good. Rooms were so clean, the air conditioning worked perfectly as well as the hot water. You’re able to go out and explore the island with rental cars but I noticed most people just stay at the resort, you could have fun doing either or both. The resort makes sure to have plenty of activities or if you’re just wanting to lounge and drink all day that’s good too. The only complaint I had was the rental car prices out of the resort are much cheaper and the snorkel excursions too. But if you don’t care then you can book through the resort. The resort was great, room was great, and our time was great!
2 months ago
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