Transportation from/to TRS Yucatan Hotel

Carretera Chetumal-Puerto Juárez,Km. 259-100 Solidaridad - Akumal, 77710 Playa del Carmen, Q.R., Mexico

  • TRS Yucatan Hotel 0
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  • TRS Yucatan Hotel 9

Quick information

Opening Hours
Schedules have not been defined
Phone number
Phone number: +52 984 877 2100
Website
Website: Click here to go to their website
Map Location
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About our transportation

Welcome to Mayan Heaven, The Cancun Airport Transportation provider. We are a company that provides transportation to TRS Yucatan Hotel in Cancun and Riviera Maya, we take care of each of our customers from the first contact, when we provide private, safe and reliable Transportation from the Cancun Airport to TRS Yucatan Hotel and all the Riviera Maya keeping in touch with you.

We understand that your trip is very important for you, for this reason we have all the hotels in our system using Google Tools and we track your flight to make sure that we will be waiting for you on time on your arrival or to schedule your Cancun Transportation from your hotel or condo to be on time on the airport.

We are a Reliable Transportation Company that uses the technology to provide and excellent service.

When you book your transportation from Cancun Airport to TRS Yucatan Hotel the travel time is around 01:30 hours and when you book your transportation from TRS Yucatan Hotel to Cancun Airport the pick up is scheduled 04:00 hours before, because we considerate 2 hours for documentation at the Airport

Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportation Unidad1
Regular vehicle
Persons One Way Round Trip
1 - 3 $75.00 $135.00
4 - 7 $75.00 $135.00
8 - 10 $75.00 $135.00
11 - 15 N/A N/A
Deluxe transportation Unidad1
Deluxe vehicle
Persons One Way Round Trip
1 - 3 $125.00 $220.00
4 - 7 $125.00 $220.00
8 - 10 N/A N/A
11 - 15 N/A N/A
Escalade transportation Unidad1
Escalade vehicle
Persons One Way Round Trip
1 - 3 $180.00 $350.00
4 - 7 $180.00 $350.00
8 - 10 N/A N/A
11 - 15 N/A N/A
Round Trip
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Last destination Reviews

What people think about this

These reviews are based on what people think about TRS Yucatan Hotel, they are not based on the private transportation service

Total reviews: 3,458 Rating: 4.7
Joey Jimani
The people who work here are what make the difference. Everyone seemed so polite and welcoming from the staff inside the hotels to the bartenders to the drivers. The rooms were modern and spacious with privacy. The only con I would say is the room service options aren’t all that great, but I can overlook it for what else is offered here. Unfortunately it rained most of the time we were here, but we were still able to enjoy the pool and the restaurants across the entire location. The good thing is you have access to the other hotels that aren’t adults only (it’s a step below TRS, but still worth going). The restaurants, specifically El Gaucho and Helios were excellent, and could rival a well known American equivalent. The butlers we had were super helpful and proactive in scheduling transportation or making reservations. Overall, I would recommend staying here for sure.
3 weeks ago
Miluska
My husband received his booster and was not still not well enough to travel unexpectedly. As a result, we requested to move our 12/10 - 12/17 reservation to 12/12 - 12/19. We were told they could not do that. So then we asked if can we use the remaining days we paid for, since we’ve reserved this trip in advance and paid for 7 days ($2,800). We were told no, per their policy they would charge us 2 extra days and could not guarantee they would have our room available (meaning they plan to keep our money while offering our room to others). After we’ve expressed this is an issue, they come back and say because we are a “no show” they can give up our room and will not give us our money back or even honor the remaining days we’ve already paid for. Note that their own policy online says 2 days is a no-show and we indicated we could arrive 12/11 if needed, but they are clearly not trying to work with us and just want to keep our money. They claim there is no availability for our room through 12/19, which doesn’t seem consistent to what I see online but again we have even asked to shorten our trip and use the remaining days in the room which was denied. I don’t care how beautiful this hotel seems to be and the amenities they claim to have, if this is how they treat their customers then I do not want to support their business and will definitely recommend others against booking with them. It is clear they just care about their bottom line. Due to the terrible service, I would say this place does not even deserve one star. Life happens and sometimes unfortunate situations allow you to see which businesses try to work with you and which ones don’t care once they’ve received your money. I’d be wary of booking this hotel for your trip. 2/28/22 UPDATE: Although TRS Yucatan claims they want to help resolve the issue and advised me to contact them in their response to this review, they have not taken any action despite several emails. Considering this trip was taken mid December, it is unacceptable and it is clear that they did not actually intend to address this. I've emailed Carlos and Regina several times and did not get a response.
in the last week
Drew Seegers
All I can say is WOW! This was our third time staying at the TRS and it never disappoints. The room view was amazing and the staff are always so nice and helpful. A few of their amazing staff that we got to know was Daniel and Martha from Helios and the pool bartender Roberto who actually remembered us from our last stay. I highly recommend staying at the TRS because the staff make you feel like you're home and you can't beat the service and views! This resort has become one of our favorites and will definitely be going back for our next vacation.
a year ago
Justin Martinez
Edit—— Our nighttime butler was really helpful and attentive to our issue. He contacted his supervisors and found a resolution. Thank you Jorge for your help! I’ve written two reviews about the service outside of the room which was great. But we had a sink leak and wet our clothes. We expressed the issue and did not receive a solution. We also had a shower that smelled like dirty plumbing water but that was resolved in a timely manner. I can’t complain too much and we did enjoy our stay. I do wish they were more accommodating to us and our property
5 months ago
Mike Skolout
By far one of the best experiences we have ever had. The staff is amazing they really cater to your every want. The grounds are stunning and they have several pools to choose from each are beautiful. The real star of the vacation was the dinning experience . The head restaurant manager Israel went above and beyond to exceed every expectation. The head chef Igor and so-chef Andres put together such creative and delicious dishes. And the presentation of each dish was beautiful. The wait staff was excellent Issac, Hector,Javier, and Sebastian were true professionals. They all made this one of the best vacations we have ever had, we will be back for sure!
a year ago
Google reviews

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