Brandie Clark
We stayed at Margaritaville Island Reserve for a week with a group of 14. It was an incredible vacation! We have stayed at other resorts in Cancun as well as Tulum and definitely feel Margaritaville was top notch. The resort is absolutely beautiful and pristine. Very well taken care of, rooms are immaculate, fantastic maid service, quick room service. The staff there is absolutely amazing! Everyone is so friendly and they really go above and beyond to please. I have to recognize Armando, Juan, and Alexis, 3 of the bartenders, as well as Carmen in Joe Merchant/ the coffee shop. I miss you guys already! All of them really went above and beyond for us. Carmen, I miss chatting with you! Such a beautiful person with a positivity that radiates! She makes the absolute best coffee drinks! Armando, you are simply the best and so much fun! We loved hanging out with you every night! The beach is absolutely gorgeous with fantastic snorkeling. Spa was amazing! Dinner on the beach was beautiful! Front desk staff is amazing! Our only complaint from our group was the lack of options as far as food. We were also told a couple times they were out of steaks. Restaurant service was pretty slow at times. Hopefully that will improve in time. We were a little nervous about how we would feel being on a much smaller resort but we absolutely loved it! I actually prefer it now! All in all, I would love to go back and can't say enough wonderful things about this property and especially the staff!
in the last week 
