Mario Anibal Cruz Hernandez
I would give it 0 stars if possible, hotel is advertised as family friendly but my experience was far from it, first of all after checking in, we were asked to pay a special tax for keeping the beaches clean, but during our stay the beach was dirty, filled with sargasso that wasn't cleaned daily, then they denied us of any room service and did not allow us to bring food into the room, I traveled with my 1 year old twins and sometimes we have to leave restaurants early because they get very upset and in one of those restaurants, maki tako, their food took forever to arrive, we had to leave early and they did not allow us to take it to the room to feed them. The room was pretty average with no ocean view and small space to fit two cribs, besides that the coffee machine was broken and in room wifi will only service one device so if you travel with a tablet, a laptop and a cellphone prepare to pay extra for those devices as well. The hotel website shows cleaner beaches and installation and is filled with dubious advertisement. I wouldn't recommend this place if you value your money.
2 months ago 
