Transportation from/to The Grand at Moon Palace Cancun All Inclusive Resort

Cancun - Chetumal KM 36.5, Riviera Maya, 77500 CancĂșn, Q.R., Mexico

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Quick information

Opening Hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Phone number
Phone number: +1 800-986-5632
Website
Website: Click here to go to their website
Map Location
map IMG

About our transportation

Welcome to Mayan Heaven, The Cancun Airport Transportation provider. We are a company that provides transportation to The Grand at Moon Palace Cancun All Inclusive Resort in Cancun and Riviera Maya, we take care of each of our customers from the first contact, when we provide private, safe and reliable Transportation from the Cancun Airport to The Grand at Moon Palace Cancun All Inclusive Resort and all the Riviera Maya keeping in touch with you.

We understand that your trip is very important for you, for this reason we have all the hotels in our system using Google Tools and we track your flight to make sure that we will be waiting for you on time on your arrival or to schedule your Cancun Transportation from your hotel or condo to be on time on the airport.

We are a Reliable Transportation Company that uses the technology to provide and excellent service.

When you book your transportation from Cancun Airport to The Grand at Moon Palace Cancun All Inclusive Resort the travel time is around 00:30 hours and when you book your transportation from The Grand at Moon Palace Cancun All Inclusive Resort to Cancun Airport the pick up is scheduled 03:00 hours before, because we considerate 2 hours for documentation at the Airport

Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportationUnidad1
Regular vehicle
PersonsOne WayRound Trip
1 - 3$30.00$50.00
4 - 7$30.00$50.00
8 - 10$50.00$100.00
11 - 15$70.00$140.00
Deluxe transportationUnidad1
Deluxe vehicle
PersonsOne WayRound Trip
1 - 3$65.00$120.00
4 - 7$65.00$120.00
8 - 10N/AN/A
11 - 15N/AN/A
Viano transportationUnidad1
Viano vehicle
PersonsOne WayRound Trip
1 - 3$75.00$145.00
4 - 7$75.00$145.00
8 - 10N/AN/A
11 - 15N/AN/A
Escalade transportationUnidad1
Escalade vehicle
PersonsOne WayRound Trip
1 - 3$115.00$220.00
4 - 7$115.00$220.00
8 - 10N/AN/A
11 - 15N/AN/A
Round Trip
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Last destination Reviews

What people think about this

These reviews are based on what people think about The Grand at Moon Palace Cancun All Inclusive Resort, they are not based on the private transportation service

Total reviews: 4,818Rating: 4.7
Kavita Sehmi
Initially we had a couple minor issues such as lack of hot water and a super late check in for our room however, the staff and management worked round the clock to make our stay well worth it. The food was incredible, the drinks were great, the hotel had so much to do and all the facilities were in pristine condition. We had access to 9 restaurants, 4 pools, a bakery, bowling alley, a hidden speakeasy (this was very cool) and open bar literally everywhere. We will definitely be back very soon. This vacation has been well worth what we paid for it and more. Thank you to the entire staff and management again for making this trip a memorable one!
7 months ago
Na'Tera Johnson
very Lovely, family friendly, oriented resort. Here for a wedding, WILL be back. Service, rivals cruise ship level of service. Every member of the staff, works in tandem, to ensure everyone's safe(it rained and the staff squeegeed, the entire walking paths, to ensure no one slipped). The food, was on point, every where we went and there is something for everyone. The entertainment was plentiful, as well, from shows, to the water park, even excursions. The resort made it very easy and safe for all involved, comfort level. I do recommend if you travel off of the resort, DO take a photo of your passport(s). Enjoy!!!đŸ˜‰đŸ‘đŸŸ
in the last week
Jeff Williams
The resort is amazing, but the staff didn’t ever know we were there.We started the week off with a 1 1/2 hour wait at check in because they didn’t understand we were traveling as a family and need two rooms as close together as possible. After that, we had a week of 2 hour wait time for room service, long wait times for every meal, and zero help from our multiple trips to the front desk.For 6 days, we were chasing down towels (housekeeping would leave us1) and trying to find a blanket for a roll a way bed (they eventually brought it at 2am).To finish the week, they left us at the resort so we had to take a taxi. The bellhop apologized and recommended we write a review because they had a lot of new, untrained staff.A big bright spot was Elia at the Jade restaurant and Alex at the buffet! They made us feel special simply because they remembered us, and treated us with kindness!!!We tried to get help multiple times, but it all fell on deaf ears. Don’t get me wrong, you will find the grounds amazing, just don’t expect a normal all inclusive Cancun experience!
a week ago
Jin Yoo
Current star status is based on current status. The people working at the Grand are some of the most hardest working and most customer service oriented people I have ever met. But unfortunately, I can’t say same for the people that are climbing the corporate ladder.Please make Palace great again. If administration changes for the better, five stars no question.But I love the people we meet day to day here who provides world class service.
3 weeks ago
Joslyn Brady
This resort is unreal! Very safe, security was very effective. The rooms are big, beautiful and luxurious. The grounds on the whole resort are 11/10. Golf carts readily available to take you around resort! The staff was so so kind, helpful and sweet, every interaction! Great options for dining and easy availability!! Can’t wait to go back for another vacation
6 months ago
Google reviews

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