Transportation from/to Hotel Riu Palace Riviera Maya

AV Xaman-Ha Mza 9 Y 10 Lote 1 Fase II, Playacar, 77710 Playa del Carmen, Q.R., Mexico

  • Hotel Riu Palace Riviera Maya 1
  • Hotel Riu Palace Riviera Maya 2
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  • Hotel Riu Palace Riviera Maya 7
  • Hotel Riu Palace Riviera Maya 8
  • Hotel Riu Palace Riviera Maya 9
  • Hotel Riu Palace Riviera Maya 10

Quick information

Opening Hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Phone number
Phone number: +52 984 877 2280
Website
Website: https://www.riu.com/en/hotel/mexico/playa-del-carmen/hotel-riu-palace-riviera-maya/index.jsp?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=XRM
Map Location
map IMG

Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportationUnidad1
Regular vehicle
PersonsOne WayRound Trip
1 - 3$50.00$86.00
4 - 7$50.00$86.00
8 - 10$55.00$100.00
11 - 15$80.00$150.00
Platinum transportationUnidad1
Platinum vehicle
PersonsOne WayRound Trip
1 - 3$60.00$110.00
4 - 7$70.00$120.00
8 - 10$85.00$135.00
11 - 15N/AN/A
Deluxe transportationUnidad1
Deluxe vehicle
PersonsOne WayRound Trip
1 - 3$105.00$210.00
4 - 7$105.00$210.00
8 - 10N/AN/A
11 - 15N/AN/A
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Last destination Reviews

What people think about this

Total reviews: 2,837Rating: 4.6
Chelsea Gillyard
Had a below-average experience at the Riu during New Year's. Every day was pretty chilly so I wouldn't go back during the winter again. My partner and I went to the beach the first day and couldn't get comfortable because of the cool weather but ESPECIALLY because every minute (not an exaggeration) there was someone coming up to us trying to sell us something. At first, it was okay and then it became too much to the point we didn't go back to the beach during the rest of our trip.The next few days we spent by the pool and Victor was an AMAZING host by the pool. He looked after us, remembered our order every day, and sometimes politely turned down our tips. He made the experience by the pool awesome. Other staff didn't even pretend to care about us. We were in a rush to grab breakfast before our transfer came to take us back to the airport on our last day. We put our bags in the wrong area, near the reception desk, because that is where the staff put them when we checked-in. The lobby staff saw us in a rush, almost running to grab breakfast, and they just shouted across the lobby "those bags go here" and pointed to an area near the main doors. We had to run back and grab our bags and bring them to that aera. They didn't even bother to help us.The pool towel station closes at 6pm so if you still have your towels past 6pm, you must bring them back to your room and then bring them down the next day to get them replaced with fresh towels. We thought that was ridiculous so we went to the front desk and asked them if they could take our towels in exchange for our towel cards back. We waited about 15 minutes to speak to someone because there were 3 large families traveling together, NONE OF THEM WEARING MASKS, in the lobby. When we finally caught the attention of someone, they told us that next time to remember that the line starts where the family was. We didn't want to be near that huge family because none of them were wearing masks and no one said anything to them so we stood to the side of the desk.There are a handful of other experiences we did not enjoy but I will give the resort 1 star for the impeccable cleaning services, 1 star for Victor at the pool, and 1 star for the food. It was decent and always replenished and fresh. The service at some of the locations made up for what it lacked.Would not return to this hotel and would not recommend to anyone. Will reconsider staying at any Riu in the future as well.
a month ago
Lana Hunter
This was a great quick getaway spot. The staff were all amazing. The property is beautiful and very well maintained. You saw them cleaning and painting and fixing all day long. The rooms were a great size, bright, modern, and very clean. The pools are spectacular and there's plenty of activities if you wanted to do anything. And they were serious about hand sanitizing everywhere. Would definitely go back. Not a 5 star because the food and drinks were just ok.
2 months ago
caroline searls
One of my best stays! A big shout out to Rosario and Michelle and Carlos for the best attention and service. The staff was the best I have experience at an all inclusive vary attentive everyone. Great food I highly recommend the steak house and krystal restaurant. I highly recommend this place. The room was comfortable. Great experience
3 months ago
Hayley Kinsner
Rooms were fantastic, service is absolutely incredible, and its a beautiful place. The shows were always a blast in the evening! Love the staff. The only reason I don’t give 5 stars is the food was really a let down. Also due to COVID19 there is no room service. I’ve stayed at other all inclusive resorts that had wonderful food. The food here never tasted fresh in the restaurants. You’d expect better food. The best food there was the poolside tacos- they were great!
5 months ago
The Queen of Wands
This is the best hotel to stay if you want to be in one of the most beautiful private zones in Playa del Carmen: Playacar. The staff is professional and friendly. The beach is amazing and believe me when I say that every one is willing to help. The venue is so beautiful. They told me they renewed everything two years ago and let me tell you that it's just gorgeous. Rooms are clean and the beds are super comfortable. Am I coming back? For sure!
5 months ago
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