Transportation from/to Ocean Riviera Paradise

Crta. Federal Cancún Chetumal, km 296 Manzana 020 Lote 007-1, 77710 Playa del Carmen, Q.R., Mexico

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Quick information

Opening Hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Phone number
Phone number: +52 984 159 1800
Website
Website: Click here to go to their website
Map Location
map IMG

About our transportation

Welcome to Mayan Heaven, The Cancun Airport Transportation provider. We are a company that provides transportation to Ocean Riviera Paradise in Cancun and Riviera Maya, we take care of each of our customers from the first contact, when we provide private, safe and reliable Transportation from the Cancun Airport to Ocean Riviera Paradise and all the Riviera Maya keeping in touch with you.

We understand that your trip is very important for you, for this reason we have all the hotels in our system using Google Tools and we track your flight to make sure that we will be waiting for you on time on your arrival or to schedule your Cancun Transportation from your hotel or condo to be on time on the airport.

We are a Reliable Transportation Company that uses the technology to provide and excellent service.

When you book your transportation from Cancun Airport to Ocean Riviera Paradise the travel time is around 01:00 hours and when you book your transportation from Ocean Riviera Paradise to Cancun Airport the pick up is scheduled 03:30 hours before, because we considerate 2 hours for documentation at the Airport

Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportationUnidad1
Regular vehicle
PersonsOne WayRound Trip
1 - 3$50.00$90.00
4 - 7$50.00$90.00
8 - 10$80.00$150.00
11 - 15$120.00$200.00
Deluxe transportationUnidad1
Deluxe vehicle
PersonsOne WayRound Trip
1 - 3$105.00$195.00
4 - 7$105.00$195.00
8 - 10N/AN/A
11 - 15N/AN/A
Viano transportationUnidad1
Viano vehicle
PersonsOne WayRound Trip
1 - 3$110.00$215.00
4 - 7$110.00$215.00
8 - 10N/AN/A
11 - 15N/AN/A
Escalade transportationUnidad1
Escalade vehicle
PersonsOne WayRound Trip
1 - 3$150.00$290.00
4 - 7$150.00$290.00
8 - 10N/AN/A
11 - 15N/AN/A
Round Trip
Book now

Last destination Reviews

What people think about this

These reviews are based on what people think about Ocean Riviera Paradise, they are not based on the private transportation service

Total reviews: 6,815Rating: 4.3
Kenji Ernesto Victoria Emura
Currently staying here. If things were working "normal" it would be a 5 star no doubt. And it is those good things that keep it from falling lower. Right now there is no A/C anywhere! Rooms are just mildly cool and you have to turn off dehumidifier that keeps blowing hot air in the room because otherwise it is just brutally hot. Restaurants are all hotter than outside... all of them. I am carrying around a small electric fan to use in restaurants.The whole place seems to be understaffed. At night eating takes all of your patience. You ask for a table and despite you clearly seeing empty tables.... they say you have to wait for 40 minutes to be seated. The empty tables remain empty for most of your waiting time. I mean, it is not like they don't know how many people are here for dinner.... they could have more staff or more restaurants open.When you got to guest services they say the A/C is working perfect... that the window must have been left open.... etc. And about dinner... they just won't speak to you! They will avoid you.Oh and last but not least, though this is not the hotel's fault, the beach was recently eroded by the sea.
a month ago
Addison Gumbert
I feel like they stole my money and didn't even care.I booked this trip with some friends for my birthday and was super excited to go. I had heard great things from friends who regularly vacation here so I thought the referral would be great! I wanted to splurge so I got the rooftop jacuzzi room with Privilege access so we could really go all out.The place was beautiful upon entry, we checked in with the Privilege check-in and my card was charged. It wasn't until I was being taken to my room that we were notified that Privilege areas were closed due to a recent hurricane, only 4 of the restaurants were open, and many of the swim-up bars had been destroyed and were being rebuilt. Obviously, a hurricane is not something they can help, but I never received a single update about closures and had entirely different expectations for my trip upon arrival. When I learned of all the closures, I spoke to Lily who checked us in, and she said she forgot to tell me about all the closures (convenient because they had already swiped my card). I told her that I spent double the money for the week for those things and was never informed until it was too late. She told me she'd escalate the issue and get back to me later.Getting into our room that evening, it smelled strongly like mildew, the jacuzzi didn't work properly, and our shower flooded the entire room on first use.I went back to the desk to speak to her again and she sent maintenance, and said that her supervisor would get back to me. This happened for 3 days in a row. I would voice my issues and they said "they'd get back to me". By the end, I gave up because they clearly didn't care about customer service. I would have been okay with closures at the normal rate, but I was paying double. When I asked for support, they told me they'd give me 15% off if I wanted to come back again...It's beautiful, and I'm sure it's great when it's fully functioning. But I feel like they stole my money. Don't pay the extra for privilege... it's definitely not worth it.
7 months ago
Jared Thomas
We stayed here almost 3 years ago when we got married in Mexico and it was amazing. We decided to stay for a few days since we were going to be in the area again and we instantly regretted it. It seems like nothing has been repaired or even had general maintenance done. Signs that had the building and room numbers were corroded away. The frames on the sunbeds outside of the first floor rooms looked like they were rotting away and the mattresses were moldy. All the railings, especially on our balcony, were extremely rusty. Our building was near to where the animals live in the nature area so every morning we found a A LOT of fresh droppings in our stairway. Obviously, they can't control nature but if you know that happens, can't you send someone first thing in the morning to clean it up so the guests don't have to step around it on their way to breakfast? The hallways in the buildings are so beat up from people dragging their suitcases. Normal wear and tear for sure, but I have never stayed in a 4-5 star resort where it looked that bad, how much does a fresh coat of paint cost in 3 years?
5 months ago
Claudia Sandoval
I am so happy we stayed here! The food was excellent!!! Breakfast buffet: fresh, made to order sweet crepes, omelette station, lots of fresh fruit... Lunch buffet: great Mexican staples, salad bar, meats and cheeses... Dinner: is cook to order at a restaurant. This is the only resort I’ve been to that isn’t buffet food all day. There is a bowling alley on-site, lots of bars, lots of pools (one adult only!).
2 months ago
Victor Manuel Cortiñas Lora
After reading some of the "negative" comments about this GREAT RESORT I wasn't sure to go there. But I gave myself a great opportunity to enjoy one of my best vacations at this AWESOME resort. The staff made us feel special. I've visited different resorts, in different countries, but in Mexico the staff is the best. This trip to Mexico is going to be a unforgettable experience thanks to the super friendly, loveling, hardworking, and honest staff. Specially, Miguel, Antonio, Maribel, Arturo, Jose (from privilege staff). Jennifer, Daniel, Jorge, Jesse, Rigoberto, Carmen, Abraham, and the others. Even the WILD ANIMALS ARE SO GOOD... By the way, they behave so much better than some of the guests. The hotel is amazing, the restaurants, bars, pools, etc. I just loved it. Give yourself a great time at this hotel. Highly recommend it!!!
3 months ago
Google reviews

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Three Bedroom Apartment by Vacasa

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