Carolyn Kriston
We highly enjoyed our say here, as our first time to an all inclusive in Mexico, we will certainly be back. We enjoyed the openness of the grounds and pools, it didn't feel congested, room was very nice, good overall upkeep of the landscape, walkways and facilities, awesome access to the beach, wonderful staff, and overall this was the relaxing stress free vacation we were looking for. A couple of negatives, we had a phone call every morning at 7am from the desk asking us for something that we could not understand in either spanish or very broken english, this may have been about the Royal Vacation that the were trying to sell us about constantly, but we ended up just unplugging the phone by the 4th time. The food, was overall okay, but there were some things that we were unable to eat. The seafood restaurant was literally inedible, food was undercooked and had an awful fishy smell, we ended eating at the buffet after going there. Buffet food was a different cuisine each night, again seafood was bad, other cuisines were overall a little bland, but is about what can be expected at a buffet. Chill Out was very good food, we received a voucher somehow, but is not part of the all inclusive. We went here for dinner at our last day at the resort, which finished off our stay on a high note! Knowing what the expect from the food and make better decisions is key, but overall would stay here again.
5 months ago