Linda Doubrava
Our adult only Christmas getaway was fabulous. We have been here before and loved it, this time we loved the staff, the pools, the personalized attention, but the restaurants/menu for dinners lacked its usual appeal. Thank goodness for the staff, as they made up for the our only complaint...which was the dinner options. This is a time of Covid therefore There is a little more foreignness for any dissatisfaction, but again the staff made up for it.Big shout outs and appreciation to a few of the ones we can remember by name: Maggie & Mercedes added so much fun and smiles to our stay; Alfonso, Javier & Carlos were simply amazing, Genaro, Daniel, Manuel, Eliseo, and Samuel all brought delight to our stay. Thank you for hiring such a wonderful staff!The rooms as usual were fantastic. Our housekeeper kept the room impeccable and never missed a beat. Our concierge kept us up to date on all necessary things for us to know and helped us find some fantastic exploring options.We always enjoy our stay. Thank you for a beautiful stay!
a month ago