Transportation from/to Mayan Palace

Cancun Playa del Carmen Carretera Federal, 77710 Riviera Maya, Q.R., Mexico

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Quick information

Opening Hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Phone number
Phone number: +52 984 206 4000
Website: Click here to go to their website
Map Location
map IMG

About our transportation

Welcome to Mayan Heaven, The Cancun Airport Transportation provider. We are a company that provides transportation to Mayan Palace in Cancun and Riviera Maya, we take care of each of our customers from the first contact, when we provide private, safe and reliable Transportation from the Cancun Airport to Mayan Palace and all the Riviera Maya keeping in touch with you.

We understand that your trip is very important for you, for this reason we have all the hotels in our system using Google Tools and we track your flight to make sure that we will be waiting for you on time on your arrival or to schedule your Cancun Transportation from your hotel or condo to be on time on the airport.

We are a Reliable Transportation Company that uses the technology to provide and excellent service.

When you book your transportation from Cancun Airport to Mayan Palace the travel time is around 00:30 hours and when you book your transportation from Mayan Palace to Cancun Airport the pick up is scheduled 03:00 hours before, because we considerate 2 hours for documentation at the Airport

Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportationUnidad1
Regular vehicle
PersonsOne WayRound Trip
1 - 3$40.00$75.00
4 - 7$40.00$75.00
8 - 10$60.00$115.00
11 - 15$100.00$195.00
Deluxe transportationUnidad1
Deluxe vehicle
PersonsOne WayRound Trip
1 - 3$105.00$195.00
4 - 7$105.00$195.00
8 - 10N/AN/A
11 - 15N/AN/A
Viano transportationUnidad1
Viano vehicle
PersonsOne WayRound Trip
1 - 3$110.00$215.00
4 - 7$110.00$215.00
8 - 10N/AN/A
11 - 15N/AN/A
Escalade transportationUnidad1
Escalade vehicle
PersonsOne WayRound Trip
1 - 3$150.00$290.00
4 - 7$150.00$290.00
8 - 10N/AN/A
11 - 15N/AN/A
Round Trip
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Last destination Reviews

What people think about this

These reviews are based on what people think about Mayan Palace, they are not based on the private transportation service

Total reviews: 7,555Rating: 4.4
Hilary Lockhart
Our trip started with our ride not showing up. We took $120 cab ride to the hotel and when we complained they said we should have called a specified phone number. After searching our email, we never received this specified phone number. When we called the toll free number that we were giving it booking, they were closed when we needed our cab. Apparently there are no refunds, which was specified in the email we never received. No customer service whatsoever!My husband and I ordered a $60 soup that smelt and tasted so bad we had to send it back. We were still charged for the soup plus felt obligated to pay for the tip.We had to go down several times because their billing system would not work, which every time you go to the lobby, it takes 30 minutes.When returning six towels because our party was large, they couldn't even find when we checked them out. They go by an archaic system of looking at a piece of paper 2 to 3 days old.......For the amount of money that we spent, I'd recommend staying at an Airbnb and leaving what they call a palace. Would not recommend. And that's coming from somebody that's traveled to 40 countries and countless amount of hotels.......The best part was leaving the resort.
3 months ago
All the workers were friendly. High face mask compliance. The resort was clean and beautiful. We felt safe walking around, even at night. The shuttle buses were readily available whenever we needed to go from one resort to another. When we ordered room service the food was on time and delicious. The beach was clean and well taken care of. It was nice that we could charge things to our room so we didn’t have to carry money with us, even at the supermarket. It wasn’t crowded at all. It was very easy to find a place on the beach with hardly anyone around. Our only complaint is that where our room was it was very noisy all night. I think we were near the kitchen and we could hear dishes clanking and employees talking loudly all night.
4 months ago
John D
Initially I was very unhappy from the time I touched down. After I settled in and walked around I seen all that it had to offer. Great restaurants, friendly staff(all of them) and the rest of the guest were equally friendly. Room service was great, and I felt safe where ever I went. I would highly recommend to any and all who wish to stay and relax
a month ago
Omari Peterson
This place was paradise. The atmosphere, ambiance, decor, are out of this world. What really makes this an exceptional place to stay is the staff. I travel a lot and this staff was second to none. From the driver that picked up is up at the airport to the desk clerk who checked us out . Everyone was gracious ,attentive accommodating, superb. I would definitely recommend this to be the only place to stay for a true luxury experience. We will be back ♥️
8 months ago
Antwan Nicholson
Beautiful resort. Largest salt water pool in Mexico. Shuttles take you all over the compound. Very friendly staff. Room service was great.I was leary about being at a resort that wasn't "all-inclusive". I found it difficult to enjoy myself when I was conscientiously thinking about the cost of food and drink. In the end, my bill was not as expensive as I thought it was going to be.UPDATE: Had to change s=from four to five stars due to the low overall cost of this trip.
a month ago
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