Transportation from/to Dreams Riviera Cancun Resort & Spa

One of the best resorts to visit while in Cancun. Food is better then most of the other resorts. Also, no well drinks. All drinks are top shelf. Keep in mind that this is not a party style resort. This resort is mainly for couples who are not big on the party scene and just want to relax. Live entertainment of some sort daily. The preferred club upgrade is nice but not needed to enjoy this resort since everything is really nice due to it being recently renovated. I highly recommend this resort for any couple or small group trip to Cancun.

We had to stay here for a wedding for our friends. A few complaints about this resort: Unfortunately, we had to work with a travel agent and we had put in a request for a king bed. When we got there, they said they had no king beds. They don't sell the beds, they sell the room so we were stuck with (2) twin beds. And we were using this as a wedding anniversary trip. There were weddings all over the resort constantly so after 2PM, they would start setting up everything by the pool and hot tub areas. We couldn't use 1 of the 2 hot tubs at night because there was a wedding happy hour there. And then the other hot tub was extremely full which was small to begin with. We were there in late March and the water in the pool was too cold. It was windy that weekend so you'd think they would have heated pools. For the restaurants, it was like a scavenger hunt trying to find a restaurant that didn't have a massive wait. One good restaurant, the Italian one I believe, was an hour and a half wait. You'd think for an all-inclusive, you wouldn't have to wait so long for dinner. In addition, the staff came to our room at 8:30AM for housekeeping, the noise in the hallways was loud as the walls are thin. Last but not least, our assigned car service was 30 mins early for pickup to the airport unfortunately. The front entrance is so busy with so many arrivals and departures, it's quite chaotic and stressful. But the car never called me even though they were working with the travel agent, but I was frustrated that the resort didn't call my hotel room or my cell. They had all the information. When I arrived at the front 30 minutes later, the staff gave me a paper slip showing me that he came for my pickup but left after 20 minutes. Why tell me after the fact but do nothing about it when he's there to get me to come down? We're all just a number. So frustrating to then have to order a cab separately and cut it close for our flight. The pros: Hard working staff Rooms were spacious and clean

This place was a real vacation experience. I mean it was secluded but also had access to towns and some fantastic locations. The service was great the service nice and ready to accommodate. The food was great if you knew where to go the drinks were delicious and quite strong. This resort has everything you can imagine I mean there must have been like ten weddings during my stay. That's how magical this place can be. I would definitely recommend this place to family or even just a couple.

Really disappointed, thought this was a better start but it wasn't. Booked a romantic dinner got a table by the ocean with a battery operated light on the table next to a live band and a boatload of sea weed. No heart shaped candles in the sand. Better yet they had a live band on the sand next to our table with a convention, like for real why sell a romantic dinner if you have a live band next door!

Beautiful resort! The staff were all incredibly kind and helpful! My husband and I had our wedding there and we had some hiccups but they made it right. They have dedicated wedding coordinators to help and they take it very seriously to make sure you have a wonderful experience. The restaurants were amazing, there wasn’t a place I didn’t like. I included a picture of my Pad Thai which was one of my favorites. My only complaint is there were never enough chairs by the pool so you have to get there super early or you didn’t have a chair.