Riley McCusker
The manager is very friendly here, but I had a horrible experience here anyway. Do not come here if you need WiFi for work or school. It seems fast until you try to do a video call or take an exam. The WiFi cuts out for split seconds constantly, just long enough to stop VPN, Video Call or get disconnected from an exam. My fiancée works teaching Chinese kids English via video calls. She missed a class because of WiFi. I had to beg the hotel next door (Rosa) to use their internet so my fiancée could teach her second class. She gets fired if she misses 6 classes during her contract. The next 3 problems I had were less impactful. But the showers stopped completely, no water, I was left standing covered in soap. When we first arrived our safe doesn’t work. Their bikes are dangerous, the handles fell off while I was in it. So bad WiFi, bad showers, bad safes, dangerous bikes. Do not stay here. The staff was friendly and helpful. I updated my review from 1 to 2 stars after the manager listened to me and they refunded the bikes. The water in the shower only went out once, so I wouldn’t worry too much. But the WiFi will be a dealbreaker for business travelers or students. Good stuff: beds are very soft, beach is beautiful, most staff is friendly.
3 months ago