Transportation from/to Playa Canek Beachfront Eco Hotel

Carretera Boca Paila Km. 8.3, Quintana Roo, Tulum Beach, 77780 Tulum, Q.R., Mexico

  • Playa Canek Beachfront Eco Hotel 1
  • Playa Canek Beachfront Eco Hotel 2
  • Playa Canek Beachfront Eco Hotel 3
  • Playa Canek Beachfront Eco Hotel 4
  • Playa Canek Beachfront Eco Hotel 5
  • Playa Canek Beachfront Eco Hotel 6
  • Playa Canek Beachfront Eco Hotel 7
  • Playa Canek Beachfront Eco Hotel 8
  • Playa Canek Beachfront Eco Hotel 9
  • Playa Canek Beachfront Eco Hotel 10

Quick information

Opening Hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Phone number
Phone number: +52 984 980 0934
Map Location
map IMG

Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportationUnidad1
Regular vehicle
PersonsOne WayRound Trip
1 - 3$75.00$150.00
4 - 7$75.00$150.00
8 - 10$80.00$160.00
11 - 15$105.00$210.00
Platinum transportationUnidad1
Platinum vehicle
PersonsOne WayRound Trip
1 - 3$100.00$180.00
4 - 7$100.00$190.00
8 - 10$105.00$200.00
11 - 15N/AN/A
Deluxe transportationUnidad1
Deluxe vehicle
PersonsOne WayRound Trip
1 - 3$155.00$310.00
4 - 7$155.00$310.00
8 - 10N/AN/A
11 - 15N/AN/A
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Last destination Reviews

What people think about this

Total reviews: 133Rating: 4.2
Michelle Madonna
Nice adult only small hotel on the beach in Tulum. Great service! Had an amazing time here... However, note this is a reasonably priced hotel but not a 5 star hotel, no AC during daylight hours. Food service until 3pm. Great in room breakfast!
3 months ago
Levi Semmler
My wife and I recently booked an ocean-view room for 5 nights here. We knew that this hotel was significantly cheaper than most others in this area so we didn’t expect it to be too fancy but we ended up being extremely disappointed with the conditions in our room and the way it was handled.While the hotel staff worked hard (despite being understaffed) this seems to be a management problem.We arrived at 5pm but had to wait for 30mins since apparently our room wasn’t ready. Finally we got the ocean-view room on the third floor on the right with a stunning view.Inside the room things looked a lot different though and things only got worse the longer we stayed there.First of all the room didn’t look like anything we had seen on their website.It didn’t appear clean and there was sand all over the floor.- The shower sprayed water all over the bathroom- There was black mold all over the ceiling above shower- The water turned off several times while showering- The water also turned off while using the toilet- The toilet only flushed every 10mins due to low water flow- There was no drinkable water provided in the room despite asking for it several times- Our fan wasn’t working and instead of replacing it they just removed it from our room. After several requests the person at the front desk gave me their office fan which I had to carry back our room- The AC only works from 8pm - 8am which is fine but even during that time we had to ask numerous times for it to be turned on- Some of the indoor light fixtures didn’t work and never got fixed- Our outdoor light didn’t work and never got fixed despite many requests which made it particularly difficult to even find the keyhole at night- There were stains on walls / curtains / bedding- There was a small wooden wardrobe but it had a huge hole at the bottom and aside from that there were no hooks or shelves to but your clothes.(See attached pictures of the room)After the second night without any changes to the conditions of our room we demanded to speak with a manager. He was in no way apologetic, didn’t offer a discount or anything but at least offered us a different room, the ground floor ocean view one.This room was definitely closer to what we had expected but even that room leaked water from the ceiling in two different spots when it rained, the shower never fully turned off and the toilet would keep flushing nonstop. (Which might explain why we didn’t have any water in our first room). And the room also had some mold stains that had been painted over.While the staff was trying to be as helpful as possible it doesn’t make up for it if the owner is unwilling to properly fix some of the existing room issues.
a month ago
barbara marmol
Amazing location, friendly staff, good food! Do yourself a favor and stay in Playa Canek. You will not regret it
a month ago
Tracey Price
The first day we were there our lounge chair was broken, the AC doesn't work, can't open windows and we had no mosquito netting. They fixed the chair and then two days later the other lounge broke. I stole one from the neighbors. Later it was obvious that things were dirty (curtains were very stained and walls were stained). The breakfast was minamal, three pieces of toast, coffee and small plate of fruit. You can get something else, but it costOther than that we made the best of it, they do have nice beach, location is beautiful.
2 months ago
Beth Kenworthy
Don't be fooled at "breakfast included" - it only consists of like 3 pieces of toast, a few slices of fruit and fairly decent coffee. They give you a menu and everything else costs money. There was NO HOT WATER for the full 4 days we were there, and staff apparently couldn't do anything about it (something with the generator?). This isn't the first review to mention cold showers either, so just something to think about before you stay. We literally showered in the ocean one day because the water was warmer than the shower. They could definitely improve on signage, honestly really difficult to even find the place due to poor signage on the street. The welcome desk was almost never staffed, and again they had no signage at the front desk, which would significantly help their cause. For some reason, when we asked for an extra beach towel the guy at the front desk had a hard time finding one, almost like they didn't keep any extra around, and eventually had to go into another room and take a clean one from them...kinda strange. Also, if they try to put you up in the room right across from the front desk, ASK FOR ANOTHER ROOM. We stayed in that room and the walls are so paper thin that we heard all of the fellow guests, who were drunk and obnoxious, trolling in from the street during the wee hours of the morning.The good things? Locationally, it's in a pretty decent spot. Many restaurants within walking distance. The busiest part of the beach stretch is slightly farther north, so I would even recommend looking around there. The beachfront area was small but easily accessible and the bar was good. Drinks are not as cheap as other places (about $9-10 USD per drink). Staff at the bar was friendly and music was nice. During a rainy day, the bartender helped set up and tear down the beach beds multiple times when the rain would start and stop, which was nice. An outdoor accessible bathroom was on the grounds, which was clean and really convenient when we were on the beach and didn't want to go all the way back to our room. The bed in our room was a king and pretty comfy, and the AC was strong and ran as expected from 8 pm to 8 am (all hotels are this way on the beach stretch).I would honestly recommend doing more research and choosing a different hotel, even if it costs you $50 -100 additional bucks per night. Yes this is an Echo hotel, but I wasn't expecting cold showers for 4 nights either.
2 months ago
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