Transportation from/to Serena Glamping Tulum

Carretera Tulum-Boca Paila Km 5.2, Tulum Beach, 77780 Tulum, Q.R., Mexico

  • Serena Glamping Tulum 1
  • Serena Glamping Tulum 2
  • Serena Glamping Tulum 3
  • Serena Glamping Tulum 4
  • Serena Glamping Tulum 5
  • Serena Glamping Tulum 6
  • Serena Glamping Tulum 7
  • Serena Glamping Tulum 8
  • Serena Glamping Tulum 9
  • Serena Glamping Tulum 10

Quick information

Opening Hours
Schedules have not been defined
Phone number
Phone number: +52 984 106 6170
Map Location
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Private transportation Rates

Rates includes taxes and are for private transfers

Regular transportationUnidad1
Regular vehicle
PersonsOne WayRound Trip
1 - 3$75.00$150.00
4 - 7$75.00$150.00
8 - 10$80.00$160.00
11 - 15$105.00$210.00
Platinum transportationUnidad1
Platinum vehicle
PersonsOne WayRound Trip
1 - 3$100.00$180.00
4 - 7$100.00$190.00
8 - 10$105.00$200.00
11 - 15N/AN/A
Deluxe transportationUnidad1
Deluxe vehicle
PersonsOne WayRound Trip
1 - 3$155.00$310.00
4 - 7$155.00$310.00
8 - 10N/AN/A
11 - 15N/AN/A
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Last destination Reviews

What people think about this

Total reviews: 60Rating: 4.3
Charis Thompson
My stay was tranquil and rejuvenating to the utmost! I was especially enamored with the beautiful aesthetic of the jungle bathrooms and of course the sweet people working at the front desk who were very helpful and kind. Leandro and Fernanda graciously assisted me in whatever I needed:) I would absolutely return to stay at Serena again. A great deal for such a beautiful setting, and so close to the beach.
3 months ago
trey brown
Upon arriving, it was my girlfriend's birthday and the guy at concierge, Leandro, texted me on Whatsapp and asked if there is anything special I would like. She loves mezcal and he went to the trouble of picking up a bottle so that it was there when we arrived from the airport. The "jungle room" that we were staying in was very safe and convenient to all of the places we frequent when we are in Tulum. Leandro was very attentive and made the trip extra special from a customer service/availability perspective from food being brought to the door every morning and always having hot coffee available. The room also had 24/7 air conditioning which is a nice feature considering the price point.
5 months ago
Florian Wojewodzki
Smelled terrible, dirty room, bugs everywhere, had to repeatedly beg for clean sheets and constantly loud at all hours of the day and night. Didn’t even warn guests of construction happening right next door - which occurred even as early as 1am.
in the last week
Xio Fermin
Cute glamping hotel in front of the beach.Recommended for an authentic tulum style stay.Gracias Leandro por el excelente servicio!
4 months ago
Gabrielle Savoie-Lepage
Working for Airbnb I had the chance to stay in exceptional listings and meet great hosts all over. I wish I could say our stay at Serena was great, but unfortunately it was really disappointing due largely in part to the staff and service.The listing was okay, and the grounds were really nice - much like the pictures depicted.When arriving early (noon) for check in, the girl at the front desk instructed she could keep our luggage and move it into our listing as soon as it was ready. She then recommended we visit the beach club Taboo, where she claimed they had a deal and we simply had to say we were guests at Serena. She said she would reserve a spot for us and we simply needed to eat or drink upon arrival to secure it. She then called us a cab to get there.We arrived at Taboo and the hostess informed us there was actually a minimum spend of 1200 pesos per person (roughly 100 canadian) which were never informed of. There was no apparent deal for being a guest at Serena. It was really disappointed to start off our stay in Tulum with this experience and nowhere to go on the beach. We ended up going by ourselves to Eufemia which we strongly recommend.We returned to Serena around 6pm, where our luggage was unnattended at the main desk which is situated outdoors with no kind of surveillance. There was no one at the front desk so we called through Whatsapp as indicated.Our room was nice (we were not staying in glamping tent for reference).The following day, when returning, we realized the lights were completely shut off in our area of the camping around the fire pit, so we tried to get in touch with the girl at front desk through a Whatsapp message to ask to have them turned on. She didn't reply so we called instead - she was visibly irritated by our request, rudely asked our room number and hung up the phone. We then realized she had turned on the lights without letting us know...This was the beginning of a really awkward and unfriendly attitude she had towards us which frankly ruined our stay.We received no room turnover on the first night, and never got new towels during our stay. Our mini fridge was also leaking all over the floor but at that point we didn't even bother contacting them considering the rude way they handled our only request the day before.It's unfortunate because it actually quite a cute place to stay, a good location on the beach strip, and nice rooms. However, when paying hotel prices, I wouldn't recommend this place based solely on the attitude of this girl who made us feel very unwelcome during our stay.I would recommend looking elsewhere for your stay!
a year ago
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