Tim Turnbull
It looks grand and fancy in the photos but it’s not... just one 3 story block out the back of a restaurant...The family room is above the restaurant kitchen where you can hear pots and pans being smashed around, the awful music being played, the smell of fish, the WiFi doesn’t reach it... I can’t believe they actually rent this room to people. After a lot of complaining and saying I either want to move rooms or have a refund and leave they finally gave us a room change...Other room was much nicer but very small and the sound insulation was pretty bad... the bathrooms are super old and when you’re sat on the toilet there’s a wall in front of you that’s so close...They also SCAM you for payment by quoting in dollars and charging in peso at their own exchange rate... so for every $10 you’ll pay like $1 more than you should.... I can’t believe that this is allowed, it’s such a scam... they try to say “well this is our exchange rate”... I couldn’t give a **** what your made up exchange rate is... the actual one is different. How do hotels get away with this? They should be in jail for fraud
2 weeks ago 
